HOW IT WORKS
To use Mobile Marketing’s Virtual Home Service, all you have to do is send a text message to initiate a two-way video connection. It is that easy. VHS is compatible with smartphones (iOS and Android devices) and does not require you to download an app. The one-step video connection allows you to instantly speak with your customers, installers, or on-site project teams. VHS allows you to take and save photos instantly, record videos, take notes, chat, annotate, save, and push information. You can even add another party to the call.
Integrates with your CRM(s), ERP(s) and Platform(s)
Mobile Marketing’s Virtual Home Service is compatible with the devices and programs you are already using. It supports your users on both mobile devices, desktops, or laptops for easy documentation. Add notes and assign to existing customers through your existing platforms, including leading CRM systems, ERP, or other platforms you already use. And there is no need to buy a new device because you initiate VHS from your smartphone or tablet, or any laptop or desktop with video capabilities.
VIRTUAL CONCEIRGE
VHS also fully integrates into other digital services, such as your room visualizer. A customer can share their room with you, and you can provide them ideas and expert service, virtually. This service allows you to bring your showroom directly into the customer’s home, maximizing your customer service capabilities. Be there with your customers every step of the way.
Mobile Marketing’s Virtual Home Service is a complete digital solution that provides you great results by allowing your team to work more efficiently. Contact us today about Mobile Marketing’s Virtual Home Service.